Please read the following rules and regulations for renting the Black Forest Campground Guest House before signing the Rental Agreement. If there are adjustments to the dates and/or occupancy of guests before your arrival, you will need to sign an updated guest rental agreement prior to or upon your arrival. If you have any special needs or need assistance, please contact the Campground Office.

The Black Forest Campground Guest House is privately owned. We have furnished and maintain this house with our guests in mind. Lock codes get changed between each stay. The Guest House gets inspected, repaired, inventoried, and cleaned between each visit.  Fresh linens and household toiletries are restocked. The house will be cleaned and ready by 3pm on your arrival date with the proper number of linens and bedding needed for your stay. The yard will be tended to before your arrival or work around the yard will be performed when you are not at the house. On the completion of the inspection, everything will be in good working order and ready for your stay. If you find an item not working, please contact us at (828) 884-2267, and we will send someone to inspect, fix or replace the item. We will not enter the house without the guest’s permission and/or your presence. We hope you will take care of and respect the Guest House like it was owned by a member of your family. If damages, excessive cleaning, or rules are broken, see the Extra Fees area in this agreement. We are not responsible for programming context received through the Direct TV Satellite system. Parental supervision is advised.

Procedures

Responsible Person - The person responsible for making the reservation must be the one to check in the family or group at the office. A rental agreement must be signed, proof of ID and a valid credit card must be presented at check-in. A $200 Property Damage Deposit will be taken with a valid credit card on the day of your arrival. Any damages or fees imposed by you, your guests and/or your visitors during your stay, is the sole responsibility of the initial person making the reservation.  Must be 25 years or older to make reservations.

Arrival - All members of your party must check into the campground office upon arriving at the property. They must receive their own car pass, map, and rules. Check-in times are between 3pm-9:30pm. No one in your party is allowed to check-in after 10 PM. Late arrivals are not allowed. A map to find the house will be given upon arrival along with a car pass for each car, with information about the campground gate and house lock codes.

Departure - All members of your party must check out of the Guest House by 10am. and depart the property (including the pool and campground property) by 12 noon on the day of your departure date. If your family or friends are camping in the campground and are staying past your departure time and you would like to visit with them at their campsite or pool, there is a $8 adult & $5 child visitor’s fee, which is valid until 10pm when all visitors must leave the property.

Guest House Amenities

There are 50” Smart TVs in each bedroom and living room with Direct TV satellite that includes the Choice Package, remotes & Genie’s, Wi-Fi throughout the house and yard, Verizon Extended Network, landline telephone, USB ports in bedrooms and living room, smoke detectors, motion activated flood lights outside, a generator that automatically turns on when needed, two central A/C units for the main level and one for upstairs, 2 full sized bathrooms, 3 bedrooms, washing machine, dryer, deep sink, baby changing table, baby booster seat for kitchen chairs, pool towels, board & card games. USB cords are not provided.

The Master bedroom has a queen-sized bed, a tall chest of drawers, a desk and chair, 2 nightstands, 2 lamps with USB ports, a walk-in closet with hangers, trash can, anti-slip area rugs, ceiling fan and an air purifier. All bedding such as pillows, sheets, blanket, comforter, and accent pillows are included. The Master Bathroom includes bath towels, hand towels, washcloths, trash can, plunger, extra rolls of toilet paper, anti-slip bathmats and towel bars. We provide septic safe toilet paper and hand soap. Each guest is responsible for providing their own toiletries. The tiled shower has been designed for easy entrance with only a short lip to step over. Once inside the shower, you will find a bench and a grab bar.

Queen Room has a queen-sized bed, a tall chest of drawers, 2 nightstands, 2 lamps with USB ports, a closet with hangers, trash can, anti-slip area rugs and an air purifier. All bedding such as pillows, sheets, blanket, comforter, and accent pillows are included. Extra towel bars and a space heater are available in the closet.  It is an easy access to the hallway bathroom.

Twin Room has 2 extra-long (XL) Twin beds. 2 nightstands with USB ports and electrical outlets on the nightstands, 2 lamps with USB Ports, a lowboy dresser and a small walk-in closet with hangers, trash can, anti-slip area rugs, ceiling fan and an air purifier. Extra towel bars and a space heater are available in the closet. All bedding such as pillows, sheets, blankets, comforters, and accent pillows are included. It is an easy access to the hallway bathroom.

Hallway bathroom includes bath towels, hand towels, washcloths, trash can, plunger, extra rolls of toilet paper, anti-slip bathmats and towel bars. We provide septic safe toilet paper and hand soap. Each guest is responsible for providing their own toiletries. The bathroom has a fiberglass shower/bathtub combination with a small grab bar and ledge inside.

Living Room features a 50-inch Smart TV with Direct TV-Choice Package. Seating in the living room, a couch, a loveseat, a recliner, and an armchair will accommodate 7 people nicely. A lamp, ceiling fan, end tables, coffee table, bench with cubbies and an area rug round out the living room space.

Kitchen amenities include a kitchen table with seating for up to 12 people. The Kitchen includes an electric stove, oven, mid-sized microwave, dishwasher, refrigerator with ice maker, electric can opener and toaster. The coffee maker accepts both drip coffee (#4 cone style filters) and/or K-pods. Silverware, cooking utensils, butcher block of knives, pots, pans, baking sheets, casserole dishes, pizza pan trays, glassware, coffee cups, juice cups, cutting boards, plates, bowls, platters, serving bowls, dish towels and cloths, pods for dishwasher, tablecloth, and placemats are also included in the kitchen.

Guest House Safety – There is a gate that goes across the entrance of the Campground property. We do not allow any unregistered guest onto the property. For your safety, outdoor cameras have been installed on each side of the house. There are no cameras or recording equipment inside the house. Motion sensor flood lights will activate when motion is detected.  All door lock codes are changed after each guest’s stay. You will be given the code upon arrival. Fire Extinguishers, nightlights in the bathrooms, non-skid rugs, limited first aid kit and smoke detectors are included. Owners are on the property 24/7.

Campground property usage includes our seasonal swimming pool, bike wash station, additional laundry room facilities, bath house facilities, sporting equipment usage, access to the campground store, and trash dumpsters to dispose of household trash. If you do go up into the Campground, please abide by the campground rules on the back of the map and the one-way road signs on the roads. Owners are on site 24 hours a day. A security gate is at the entrance to the property.

Disclaimer - This house is not handicapped accessible. There are 3 stairs with a railing on both the front entrance and the side entrance of the Guest House. This house is  also not childproofed. A baby changing table and chest of drawers can be found in the walk-in closet of the master bedroom. Two pads are in the top drawer of the changing table. A portable highchair, which can be strapped to a kitchen chair, is also located in the closet. We have also provided a baby gate for you to use.

Maximum Occupancy

Maximum Occupancy is six (6) people (2022) and 10 people starting in 2023. If your party equals more than 6 quests, you are required to rent the additional floor upstairs. Please DO NOT exceed the maximum occupancy per the NC Fire Code rules. You are required to notify the office of the total amount of people staying in the Guest House prior to arriving. This will help us ensure there are the proper number of linens, bedding, and kitchen supplies to meet the needs of your group.  Over occupancy & un-registered guests will not be allowed.

Visitors & Extra Guests. You are required to notify the office of the total amount of people staying in the Guest House prior to your arrival. Visitors and family already staying with us in the campground are welcome to visit during the day at no additional fee. If your guests stay overnight, there are additional fees. You know, the grandkids that came with mom and dad in their camper but want to stay with grandma & grandpa, because they are cool to hang out with and want a slumber party with them for the night (will use extra overnight living space & linens).

Outside visitors are welcome if you notify us that they are coming. They must register at the campground office upon arrival and must check in during office hours. They will be given a car pass, campground map and directions to find the Guest House. Please let us know if they are overnight guests or day visitors. All day visitor passes are valid from 8am until 10pm when your guests must leave the property. Day passes include full use of the Guest House and campground amenities. Adult day passes are $8 for each adult and $5 for each child.

PARTIES, events, or unregistered guests are not allowed. No more than MAX 12 total guests and visitors at the Guest House at one time. Over occupancy & un-registered guests will not be allowed. (May be subjected to the removal of all the guests from the property).

Rental Rules

Please do not take any Guest House property outside the house, this includes towels, linens, furniture, etc.. The only exception is pool towels which are provided and located in the hall closet. Do not leave pool towels by the pool. If the towels don’t get returned to the house or are lost or stolen, you will be charged for each replacement towel. Do not wash pool towels with any other linens.

Pets are not allowed in the Guest House or on the Guest House property. This includes all types of animals whether they are kept in a create or are outside animals. Please remind your guests or registered visitors that pets are not allowed. If evidence is found from a pet, either left in the yard or in the house, you will be charged a $200 cleaning fee.

Smoking, vaping, or illegal substances are not allowed.  We also don’t allow candles, incense, or diffusers in the house. Air purifiers in the bedrooms will not eliminate the smell from smoke. Smoking can be done outside with the doors and windows closed and at least 50 feet away from both air handlers (located on each side of the house). A $200 fine will be assessed for any evidence of smoking or smell of any smoke in the house.

Mountain Bikes are not allowed inside the house. You may keep them on the front porch, locked to the railing or posts of the side or back door stairs or you may opt to lock them on or in your vehicles. Cameras will record any activity at or around the house. This is not a 100% guarantee that personal items won’t be stolen. Notify the office of any theft and we will review camera footage and submit footage to the local authorities.

Food & Drinks are not allowed in any of the bedrooms. Do not re-arrange the furniture. If you choose to not use the extra pillows or comforters, please use the shelves in the closet to store them.

Parking – There is only room to park 4 cars in front and on the side of the house. Additional cars must be parked in the pool parking area or the parking lot in front of the campground office. Walk or carpool down to the Guest House. Please keep all vehicles parked on the gravel. Do not park on the grass or in the yard. You will be charged for damage to the grass, wall, or banks if they are ruined or driven over. We are not responsible for digging out or towing your vehicle if you drive off the sides of the banks.

RVs, tents, trailers, large vans, or utility trailers are not allowed on the guest house property.  Guests can rent a site in the campground that will accommodate them. House Guests are not allowed to put up tents in the yard or around the Guest House property.

Fires are not allowed in any grassy areas or in the driveway of the guest house. All fires must be contained in the fire pit provided. Do not move the fire pit. We have kiln dried firewood for sale in the campground store. Do not dump hot charcoal on the ground or in the woods. Do not dispose deep fryer oil anywhere on the property or in the sink drains. Let the oil cool and funnel it back into the container it came with and secure the lid.

Garbage must be removed from all trash receptacles in the house. Extra trash bags can be found in the Laundry Room. Please bring all trash to the Campground dumpsters which are in the parking lot of the Campground Office.

Reservations

Reservations - All payments to rent the Guest House must be paid in full. We do not split payments on various credit cards or checks. If you make a reservation within 14 days of your arrival date, your credit card will be taken and processed within 24 hours and your reservation becomes automatically non-refundable. We take reservations up to a year in advance. You may make future reservations in person before you leave from your current stay. Online reservations are not available. Therefore, please call (828) 884-2267 between 8am - 1pm & 3pm-10pm and we will assist you in making reservations for the Guest House. Holiday Weekend Reservations - There is a 3-night min. for Memorial Day, 4th of July & Labor Day holiday weekends for all sites. Holiday Weekend reservations must be paid in full and are non-refundable.

Payment Methods

Personal Check - If you wish to send a personal check for payment, the check must arrive within 7 days after making the reservation and arrive at least 2 weeks prior to your arrival. A valid credit card will be taken to hold the reservation until your check arrives. If we do not receive a check within 7 days, we will run your credit card for payment. If the credit card is invalid, we will cancel your reservation. If your payment bounces because of insufficient funds, you will be charged an additional $25 for a bounced check fee and your reservation will be cancelled without notice. Personal checks are accepted for reservations only. No checks are taken upon arrival.

Bank Check or Money Order - If you are sending a bank check or money order for payment, the check must arrive within 7 days after making the reservation and must arrive at least 2 weeks prior to your arrival. A valid credit card will be taken to hold the reservation until your check arrives.

Credit Card - All reservations made with a credit card will be processed for the full amount within 24 hours of making the reservation. If your credit card is invalid or has been blocked by your bank, we will notify you.

Rates

If the guest count is more than 6 people the Entire House Rental Rate will automatically be charged.

Cleaning Fees & Property Damage Fees

Cleaning Fees - We do not charge a cleaning fee for renting our Guest House. We are hoping that you take care of the Guest House and property like you were visiting a favorite relative or good friend. We take pride in providing a nice home for you to enjoy spending time here.

Excessive Cleaning - A fee of $30 per hour will be charged for any excessive cleaning. We are not expecting you to clean the whole house before you leave, but we do expect you to clean up after yourselves, such as dirty dishes, muddy floors, trash left in the house, including any spills or unexpected messes. Cleaning supplies and extra garbage bags are found in the Laundry Room and a vacuum cleaner is in the coat closet by the front door. Clean out all your food items from cabinets, refrigerator, and counters. Don’t leave any of your belongings behind. They will be considered part of the excessive cleaning fee if we need to pick up after you.

Property Damage or Loss - Additional fees will be imposed if the Guest House property is damaged, misused, broken, or lost. Let us know of any damage which occurred during your stay, whether the damage was to linens, furniture, appliances, or property. A damage fee will be charged upon inspection. If you don’t let us know and we find the damage or lost items upon check out, you will be charged double the damage fee. An inventory of all the Guest House items is performed before and after your stay. You will be charged the replacement cost for any items missing or broken upon your departure.

Pets - Pets are NOT allowed in the Guest House or on the Guest House property. This includes all types of animals whether they are kept in a create or are outside animals. Please remind your guests or registered visitors that pets are not allowed. If evidence is found from a pet, either left in the yard or in the house, you will be charged a $200 cleaning fee.

Smoking – Smoking, vaping or illegal substances are not allowed.  We also don’t allow candles, incense, or diffusers in the house. Air purifiers in the bedrooms will not eliminate the smell from smoke. Smoking can be done outside with the doors and windows closed and at least 50 feet away from both air handlers (located on each side of the house). A $200 fine will be assessed for any evidence of smoking or smell of any smoke in the house.

All fees will be deducted from the $200 Property Damage Deposit. Any charges, fees or costs totaling above $200, you will be notified prior to us charging your credit card. If the credit card becomes invalid we will notify you to give us an alternate credit card number. If we are unable to reach you, authorities will be called, and proceedings will be filed in the local court system to follow up on the charges occurred during your stay.

Cancellation Policy

If we do not receive a check and/or your Credit Card is not valid, we will cancel your reservation. If you need to cancel your reservation, a fourteen (14) day notice is required for a refund, less 10% of your total stay. No refund for cancellations made within the 14 days prior to arrival. You are responsible to pay for the number of days you have reserved. Late check in date, failure to show, cancellations due to weather or early departures, no refunds will be given.  Holiday Weekend reservations must be paid in full and are non-refundable.

Violation of Agreement

We reserve the right to refuse service to anyone. The Black Forest Campground has the right to cancel a guest’s stay if the rules and terms are broken. The Black Forest Campground is not liable for any injuries or loss to Guests staying in the Guest House or on the Black Forest Campground Property. By reading and signing this agreement you are acknowledging and agreeing to the stated arrival & departure dates, terms set forth for what constitutes additional fees, limitations of liability and overall Black Forest Campground & Guest House Rules.

I have read and will comply with all Black Forest Campground & Guest House Rules and Regulations.

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